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Privacy Policy

Last Updated: 22 September 2025

1. Introduction

The CAD Service ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website https://thecadservice.com (the "Site") and contact us for our services. This policy is written to comply with the EU General Data Protection Regulation (GDPR).

The data controller responsible for your personal information is The CAD Service, located in Nicosia, Cyprus.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Information you provide to us directly: When you use our contact form, you provide us with your full name, company name, email address, and telephone number.
  • Information collected automatically: When you visit our Site, we automatically collect certain technical information from your device. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our Site. This data is collected via cookies and similar technologies, such as Google Analytics and Meta Pixel.

3. How We Use Your Personal Data

We use the data we collect for the following purposes:

  • To Provide and Manage Our Services: To respond to your inquiries, provide you with quotes, and communicate with you about your projects.
  • To Improve Our Website: To understand how visitors use our Site, which allows us to improve its functionality and user experience.
  • For Marketing and Advertising: To measure the effectiveness of our advertising campaigns and to deliver relevant ads to you on other platforms (retargeting) using services like Meta Pixel.

4. Legal Basis for Processing

Under GDPR, we must have a legal basis to process your personal data. Our legal bases are:

  • Legitimate Interest: We process your contact information to respond to your inquiries, as this is a legitimate business interest.
  • Consent: For data collected via cookies for analytics and advertising (Google Analytics, Meta Pixel), we rely on your explicit consent, which you provide through our cookie consent banner.

5. Who We Share Your Personal Data With

We do not sell your personal data. We may share your information with the following third-party service providers:

  • Google Analytics: To analyze website traffic and user behavior. Your data is aggregated and anonymized where possible.
  • Meta (Facebook/Instagram): To track the performance of our ads and for retargeting purposes.

These third parties are authorized to use your personal information only as necessary to provide these services to us.

6. Data Retention

We retain personal data you provide through our contact form for as long as necessary to complete the project and for our legitimate business records. Data collected for analytics and marketing purposes is retained according to the policies of Google and Meta.

7. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: You have the right to withdraw your consent at any time where The CAD Service relied on your consent to process your personal information.

To exercise any of these rights, please contact us at info@thecadservice.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. For more detailed information about the cookies we use, please see our Cookie Policy.

9. Data Security

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Our website uses SSL encryption to protect data transmitted to and from the site.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The CAD Service
Email: info@thecadservice.com

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Cookie Policy

Last Updated: 22 September 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

2. How We Use Cookies

We use cookies for several purposes. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Site. We use the following types of cookies:

  • Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas of the site.
  • Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Site and how users use the Site. The information gathered does not identify any individual visitor. We use this information to help us improve how our Site works. We use Google Analytics for this purpose.
  • Advertising and Targeting Cookies: These cookies are used to show advertising that is likely to be of interest to you based on your browsing habits. These cookies, as served by our content and/or advertising providers, may combine information they collected from our website with other information they have independently collected relating to your web browser's activities across their network of websites. We use the Meta Pixel (Facebook/Instagram) for this purpose.

3. Your Cookie Choices

When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept or reject different categories of cookies. You can change your cookie preferences at any time.

Additionally, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

4. Changes to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at:
The CAD Service
Email: info@thecadservice.com

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